FAQ

What is Up2U and why should I use it?

Up2U is a mobile application that allows you to make phone calls and send text messages to all other Up2U users for free!!!!!

Up2U is available over Wi-Fi , 3G or 4G. Our sound quality is much superior any than a regular call. Once you and your friends install Up2U, you can use it to talk and message each other as much as you want. Talk, chat and message – for free!*

You can also call any number that doesn’t have Up2U at low rates.

Can I make international calls to any landline or mobile using Up2U ?

Yes ! …….. Up2U lets users from all over the world make calls at low rates from smartphones to landlines or mobile numbers. Up2U is currently available on Android and iOS devices, with support for other platforms coming soon.

Does it cost anything to use Up2U?

Calls & Chat is completely FREE within users of Up2U network.

You can also call any number that doesn’t have Up2U at low rates using its international call feature at a rate which is cheaper than any other provider.

* When you use Up2U on a 3G/4G network, your normal network data plan pricing applies.

Does Up2U works on my phone?

Up2U works on most Android and iOS phones which has version 2.0 and above.

How do I get started with Up2U?

You don’t have to register!
You know your phone number and so do your friends.

Up2U uses your phone number as your “identity” and lets you make free Up2U phone calls to any of your friends who have Up2U – using THEIR phone number.

Once you’ve downloaded Up2U, you will receive an access code via SMS or callback to activate Up2U.

The access code ensures that you are the real owner of the cell phone number you have registered and prevents others from obtaining your access code and placing calls with your caller ID.

You can make calls and send texts via Wi-Fi, as well as via 3G/4G.

How do I get Up2U?

Go to Google-Play or The Apple App Store from your mobile and search “Up2U” simple.

Install and start is using it.

What is Up2U “Balance” on the app?

Up2U balance lets you call non-Up2U mobile numbers and landline numbers at low rates.

How can I pay for recharge of my Up2U account ?

Up2U accepts Visa, MasterCard, American Express, and Paypal .
Other alternative payment methods may be accepted depending on your location.

All payments are completely secure.

What is Auto Top-Up?

Auto Top-Up automatically recharges your account with Up2U when your balance falls below $2 so that you never run out of credit.

How can I get in touch with your team ?

If you have questions or feedback, feel free to contact us.

Copyright 2020 - Up2U Telecom

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